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KayakProShop.COM'S PRIVACY POLICY

KayakProShop.com respects your right to privacy. KayakProShop.com will not share, sell or trade any personal information you provide while using this site to any third party without your consent. From time to time, KayakProShop.com may need to revise these policies. Therefore, please periodically review this policy for any modifications. Thank you for shopping with KayakProShop.com.

Information Collection and Use

KayakProShop.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. KayakProShop.com collects information from you at different points on our website, including when you create a new account and when you make a purchase. We also collect information in the form of surveys to help us create a more useful site for you.

Registration

In order to make purchases from this website, we ask that you create a KayakProShop.com account. Creating an account requires you to provide contact information, such as name and e-mail address. This information is used to advise you of order status or to contact you if we have a question about your order.

You are also required to provide your billing and shipping addresses; this information is used for billing purposes and to fulfill your order. It is optional for you to provide information on your interests; however, this information enables us to provide a more personalized experience on our website.

E-mail

All e-mails sent to KayakProShop.com may be saved and are not confidential. Please do NOT send personal information, including credit card number and billing address, via e-mail.

Order

When placing an order, we request financial information in the form of a credit card number and allow you to edit your billing and shipping information for that order. This information is then used to bill and process the order.

Cookies

KayakProShop.com uses cookies to enable your shopping experience at KayakProShop.com. A cookie is a small text file that is stored on your computer if your web browser permits. KayakProShop.com stores the following information in cookies: randomly assigned user identification numbers, your e-mail address and your nickname. This information cannot be accessed by other websites. These cookies enable us to identify you while shopping at KayakProShop.com and allow us to maintain your shopping barge (which is only stored on our servers.) Even though we can identify you from a cookie, we still require a password when checking out to ensure that you have authorized a purchase using your information stored on our servers. To shop at KayakProShop.com, you must set your web browser to accept cookies.

Use by Children

Although KayakProShop.com sells children's products to adults, we do not sell products to children. KayakProShop.com does not grant permission to children under the age of eighteen (18) years old to use our site. Children under the age of eighteen (18) may only use our site with parental or guardian participation.

Log Files

We use IP addresses to analyze trends, administer the site, track your movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We utilize multiple, independent warehouses to fulfill orders, outside shipping companies to ship orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This website contains links to other sites. Please be aware that KayakProShop.com is not responsible for the privacy practices of other sites. We encourage you to be aware that when you leave our site you should read the privacy statements of each and every website that collects personally identifiable information. This privacy statement herein applies solely to information collected by KayakProShop.com.

Security

KayakProShop.com is committed to preserving the protection of your privacy and personal information.

When our registration/order form asks you to enter sensitive information, such as credit card number and/or billing address, that information is encrypted and protected with Secure Socket Layer (SSL) encryption software. While on a secure page, such as our order form, most browsers will display a lock or key icon on the status bar at the bottom indicating that the page is secure. Also, in the address window "http" changes to "https" on secure pages.

We maintain all of our servers behind a firewall. Firewalls help protect the information stored on servers from unauthorized computers.

Credit card information is encrypted before being stored on our servers. You will be asked to provide credit card information any time you create a new password.

It is important for you to protect unauthorized access to your password and to your computer. Please make sure that you logout or close your browser after shopping at KayakProShop.com. If you are an AOL user, please close AOL.

In addition to our use of SSL encryption and firewalls to protect sensitive information online, we also do everything in our power to protect user information off-line. All user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. As new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure your information is protected. Finally, the servers we use for storing personal information are kept in a secure environment.

If you have any questions about the security at our website, please e-mail us at webmaster@KayakProShop.com.

Special Offers and Newsletters

Established customers will occasionally receive information on products, services, special offers and newsletters. Out of respect for your privacy, we present the option to not receive these types of communications. Please see the Choice/Opt-out section below.

Site and Service Updates

Periodically we will send you site and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and regarding issues relating to your account via e-mail or phone.

Correcting/Updating Personal Information

If your personally identifiable information changes (such as your zip code), or if you no longer desire to have an account with us, you can change and/or delete personal information in My Account.

Choice/Opt-out

You are given the opportunity to opt-out of receiving special offers, newsletters and other communications. We provide the opportunity to opt-out at registration and with each of these communications. For example, when you receive marketing/advertising e-mail, you have the option of being removed from the e-mail subscription list by sending an e-mail to webmaster@KayakProShop.com as stated at the bottom of each e-mail.

You can also choose to opt-out in My Account by unchecking the box "Yes, I am interested in receiving special promotions and other information from KayakProShop."

Changes and Additions

We ask that you please check our Privacy Policy from time to time, as we will be continually updating it with new information about your security.

If you feel that this company is not abiding by its posted Privacy Policy, please contact KayakProShop.com's Customer Service Department via e-mail at customerservice@KayakProShop.com.

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